21+ | Play Safe

Play Responsibly at gbiji

gbiji is here to make sure your gaming experience is always enjoyable and safe.

Our Commitment

gbiji believes that online betting and casino games are a form of entertainment — not a source of income. That is why we have been working to build a culture of responsible gaming from the very beginning. Our platform is for players aged 21 and above only, and we want every player to enjoy themselves within their own limits.

If you ever feel that gaming is getting out of your control, the tools and information on this page are here to help you. At gbiji, we do not just provide a place to play — we are also committed to your wellbeing.

Important Reminder

Gaming should always be for entertainment. Never bet more in hopes of recovering money you have lost. Never play beyond your budget, and never bet with borrowed money.

Our Protection Tools

Deposit Limit

Set it yourself — decide how much you will deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and increasing it requires a waiting period.

Time-Out Break

If you need a short break, temporarily close your account for anywhere from 24 hours to 30 days. During this time, no bets or deposits will be possible.

Self-Exclusion

If you feel you need a longer break, you can permanently close your account for 6 months to 5 years. This request can be made directly through the support team.

Betting History Review

You can view your own betting history from your account at any time. Seeing how much you have deposited and how much you have lost helps you understand your own gaming patterns.

24/7 Support

Contact our support team in Bengali at any time, day or night. Let us know your concerns via live chat or email — we are always here for you.

Minor Protection

gbiji strictly follows a 21+ policy. Age is verified when opening an account. If there are children in your home, please use parental controls on your browser.

Signs of a Problem

If any of the signs below apply to you, take a moment to pause and seek support.

  • A tendency to place more bets in an attempt to recover money lost from previous bets.
  • Hiding your gaming activity from family or friends.
  • Borrowing money or taking on debt to gamble, or spending your savings.
  • Feeling restless or anxious when you stop playing.
  • Spending time gaming while neglecting work, studies, or family responsibilities.
  • Feeling sad, angry, or frustrated as a result of losses while gaming.
  • Being unable to stop playing when you want to.

Safe Gaming Rules

Following these simple rules will keep gaming enjoyable at all times.

  • Only bet money that you can afford to lose without it affecting your daily life.
  • Set a time and money limit before each session and stick to it.
  • Never place bets while under the influence of alcohol or medication.
  • Avoid placing bigger bets out of emotion after a loss.
  • Take regular breaks — playing every day is not necessary.
  • Prioritise spending time with family and loved ones and other forms of entertainment.
  • If you need help, contact gbiji support right away — do not wait.

21+ Age Policy

gbiji is a platform exclusively for those aged 21 and above. We believe that gambling at an immature age is harmful both mentally and financially. That is why our verification process is strict.

During account registration, we confirm age through a national identity card or other valid identification. If there is any doubt, we may request additional verification at any time, and the account may be suspended until proof of age is provided.

Advice for Parents

If you have children or teenagers at home, install parental control software on browsers and devices. Never share your account password with anyone.

Verification Process

Withdrawals are not possible until age and identity verification is complete. This is done for your own security. Complete verification quickly and enjoy without any hassle.

How to Use Protection Tools

Using the responsible gambling tools on gbiji is very straightforward. You will find all options by going to the "Responsible Gambling" section in your account settings.

Step 1

Log in to gbiji and click on your profile icon at the top right.

Step 2

From "Account Settings", select the "Responsible Gambling" menu.

Step 3

Choose your preferred deposit limit, time-out, or self-exclusion.

Step 4

Save your changes — reducing a limit takes effect immediately, while increasing one takes some time to apply.

For any issue, contact our support team directly — they will help you set up all the tools.

Contact Us for Support

If you feel that gambling is becoming a problem for you, do not face it alone — gbiji's support team is always ready.

gbiji Support

Our team is here for you in both Bengali and English — at any time of day or night.

Live Chat
Chat live 24/7 from any page on the site — the fastest way to get help.
Email Support
[email protected] — requests for self-exclusion or account closure can also be made by email.
Language Support
Bengali and English — our team is able to communicate with you in both languages.

Responsible Gambling FAQ

Yes, when you set a deposit limit at gbiji it takes effect immediately. If you lower the limit, it applies right away. However, if you want to increase a limit, a waiting period applies — this is to prevent impulsive decisions.

During self-exclusion, no bets, deposits, or withdrawals can be made on the account. Once the self-exclusion period ends, contact our support team to find out more about any bonuses you may be eligible for.

A time-out is a temporary break — usually from 24 hours to 30 days. Once the period ends, the account is reactivated automatically. Self-exclusion, on the other hand, is long-term — from 6 months to 5 years. It cannot be cancelled mid-way and must be activated through the support team.

No. gbiji is for players aged 21 and above only. Age is verified during account registration, and if false information is provided, the account will be closed and any deposited funds will not be returned.

You can contact our support team directly. Reach us via live chat or email at ([email protected]). We will assess the situation and help you take the right steps. Talk openly with your family member and encourage them to seek support.

Yes, your balance remains safe during self-exclusion. However, withdrawals cannot be made while the exclusion is active. Once the period ends, you can contact us to begin the withdrawal process.

Start Playing Responsibly

Enjoy your favourite games in a safe environment — set limits, take breaks, and play with enjoyment.

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