gbiji Privacy Policy
Your personal information is our highest priority. This document details how gbiji collects, uses, and protects your data.
This Privacy Policy ("Policy") explains how personal information of gbiji platform users is collected, processed, stored, and protected. By using our website or services, you agree to the terms of this Policy. We believe transparency is the foundation of trust — so every matter is explained in plain language so that you are fully informed about your rights.
What Information We Collect
Various types of information may be collected when you register and use the gbiji platform. This information is divided into two categories:
1.1 Personally Identifiable Information
- Full name and date of birth (for age verification — only users aged 21 and above may open an account)
- Mobile number and email address
- National ID card or passport details (when identity verification is required)
- Financial information — such as bKash, Nagad, or Rocket account numbers and bank account details
- Residential address
1.2 Automatically Collected Information
- IP address and device identifier information
- Browser type and operating system information
- Platform access times, page visits, and session duration
- Data collected through cookies and similar tracking technologies
- Transaction history and gaming activity records
Purpose of Data Collection
gbiji uses your information only for specific and lawful purposes. No information is collected or used unnecessarily. The main purposes are:
- Account management: Completing registration, ensuring login security, and verifying user identity.
- Financial transaction processing: Processing payments via bKash, Nagad, Rocket, and bank transfer to facilitate deposits and withdrawals.
- Customer support: Providing assistance through live chat or email and resolving complaints.
- Fraud prevention and security: Detecting and preventing unauthorized access, money laundering, or any other illegal activity.
- Age and identity verification: Ensuring that only users aged 21 or above are using the platform.
- Platform improvement: Conducting data analysis to enhance the user experience.
- Responsible gaming support: Monitoring user gaming behavior and providing assistance when needed.
- Legal compliance: Storing and disclosing information as required under applicable laws and regulations.
Data Storage and Security
The security of your personal information is our highest priority. gbiji uses internationally recognized encryption and security measures:
- SSL encryption: All data transmissions are secured through SSL (Secure Socket Layer) technology, so no third party can access your information.
- Encrypted storage: Sensitive information such as passwords and financial details is always stored in encrypted form.
- Access control: Only authorized personnel can access information, and only to the extent necessary.
- Regular security reviews: Our systems undergo regular security testing and audits.
- Data breach response: In the event of a security breach, affected users will be notified in accordance with applicable law.
The retention period for data depends on the nature of the information and legal requirements. Even after an account is closed, some information may be retained for a specified period due to legal obligations.
Sharing Information with Third Parties
gbiji never sells or rents your personal information. However, limited information may be shared in the specific circumstances below:
- Payment processors: Necessary information is shared with the relevant financial service providers to process transactions via bKash, Nagad, Rocket, or bank transfer.
- Technology service providers: With technology partners used to operate the platform — they are required to comply with our privacy standards.
- Legal authorities: Information may be provided upon a court order or a lawful request from a law enforcement agency.
- Fraud prevention: Cooperating with relevant authorities where applicable to investigate fraudulent activity.
Outside the above cases, your information is not shared with any third party. gbiji does not share users' personal information with any advertising network.
Cookies and Tracking Technologies
The gbiji website uses cookies and similar technologies to improve the user experience. Cookies are small files stored on your device that retain information about your visit.
5.1 Cookies We Use
- Essential cookies: Essential for maintaining login sessions and ensuring the core functionality of the site — these cannot be disabled.
- Performance cookies: To collect site usage statistics, which help us improve the platform.
- Functionality cookies: To remember your preferences and settings, such as language selection.
5.2 Cookie Control
You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some important features of the site to stop working.
User Rights
Every gbiji user has the following rights regarding their own information. To exercise these rights, contact our support team:
- Right to access information: You may request a copy of the information we hold about you.
- Right to rectification: If any of your information is incorrect, you may request that it be corrected.
- Right to erasure: In certain circumstances, you may request that your information be deleted — however, some information may need to be retained due to legal obligations.
- Right to restrict processing: In certain cases, you may ask that processing of your information be restricted.
- Right to object: You may object to the use of your information for specific purposes.
- Right to data portability: You may request your information in a structured, machine-readable format.
To exercise these rights, contact us by email. We are committed to responding within a reasonable time in accordance with applicable law.
Protection of Minors
gbiji provides services only to those aged 21 or above. We do not knowingly collect information from any minor. Age verification is mandatory during registration, and no one under the age of 21 may open an account.
If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed.
Changes to the Policy
gbiji may update this Privacy Policy from time to time. When changes are made:
- The updated policy will be published on this page and the "Last updated" date will be changed.
- For significant changes, users will be notified by email or through the platform.
- Continued use of the platform after an update will be taken as your agreement to the new policy.
- We recommend that you review this policy regularly.
Interpretation of the Policy and Legal Effect
This Privacy Policy is an integral part of gbiji's overall terms and conditions. If any provision of this Policy is declared unenforceable or invalid by a court or regulatory authority, the remaining provisions will remain fully in effect.
The terms "information", "processing", and related words used in this Policy are used in the sense of prevailing data protection law. In the event of any dispute regarding the interpretation or application of this Policy, contacting gbiji's support team directly will be considered the first step.
Privacy Contact
If you have any questions about this Policy or wish to exercise your rights, contact our support team. We provide assistance 24/7 in both Bengali and English.